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CyberArk Success Story: Securing AWS for An Oil & Refinery Customer

  • Writer: Kanchan Khatri
    Kanchan Khatri
  • Jul 16
  • 2 min read

Updated: Aug 8

CyberArk Securing identities
CyberArk Preventing Security Risks in An Oil & Refinery Customer

A lot of organizations across industries are depending on cloud infrastructure for day-to-day operations. Today, we are narrating the story of a leading oil and refinery company. The company initially faced a lot of criticism and backlash for security issues, but was later saved by CyberArk Secure Cloud Access (SCA).


What was the challenge?


Any business that depends heavily on its own AWS cloud for supporting core business and regular tasks invites a lot of trouble. The cloud environment becomes vulnerable with a lack of audit controls, visibility, and governance related to identity. When a regular audit was conducted, the results were not what we imagined.


After studying the audit report, the team noticed the following serious visible gaps that could lead to alarming breaches


  • security controls,


  • role-based access, and


  • privileged session tracking


As A Partner, How Did We Step In?


In this emergency, when we became the partner, we quickly analyzed the situation and recommended the adoption of CyberArk SCA.


This tool is a modern, identity-centric solution purpose-built for securing privileged access in dynamic cloud environments like AWS. The goal was to enforce least privilege, gain visibility, and introduce automated audit trails.


Proof of Concept (POC) for CyberArk SCA


To demonstrate the capabilities and features of CyberArk SCA, we started with a clearly defined POC. The pilot involved a subset of AWS accounts and showcased critical features such as ephemeral access provisioning, session recording, and identity-based access.


The success of our pilot initiative has built confidence among stakeholders to move forward with full-scale deployment.


Implementation Process


We followed a three-modular approach, which goes like this


  • First: Setting up the development environment by enabling early testing, hardening, and integration with IAM policies.


  • Second: This step started with testing in the UAT environment, validation of actual business scenarios, and maintaining a seamless user experience.


  • Third: Here is the production environment that involves the final deployment with hardened access controls, session isolation, and JIT access.


The CyberArk SCA implementation and deployment is more than the platform and infrastructure teams. It also involves business users who have the authority to grant role-based, just-in-time access to important AWS workloads based on their roles and responsibilities.


Business Outcomes


The CyberArk SCA deployment had a transformative impact:


  • Complete visibility over privileged access in AWS


  • Automated audit trails and session logs for every access


  • A strict least privilege model is enforced across teams


  • Reduced attack surface with ephemeral credentials


  • Stronger compliance posture, easing future audit concerns


Conclusion


This initiative highlighted how an initially reactive security issue could evolve into a forward-thinking, transformative solution. By partnering with CyberArk and adopting Secure Cloud Access, the oil and refinery enterprise now operates its AWS environments with confidence, control, and compliance. Security is no longer a concern — it’s a competitive advantage.


While businesses focus on growing their business, we have been their 24/7 managed service partner.


If you are looking for an implementation and managed service partner for securing and strengthening access security based on your needs, then IDMEXPRESS is here!


Secure your tomorrow by contacting us today!



 
 
 

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